Contact us
Email the team at DooDoo دودو:
We aim to reply within a few business days. Complex bugs or account issues may take a little longer while we investigate with our backend partners.
We are here to help
Send us a message about DooDoo دودو, or check the tips below before you write—we can solve many issues faster with a few details from you.
Include this in your email
- Your device model (for example iPhone 15, Pixel 8)
- Operating system version (iOS / Android + version number)
- App version from the store or about screen
- What you expected to happen vs. what happened
- Steps to reproduce the issue, and screenshots if helpful
- The email or phone associated with your account (do not send passwords)
Quick troubleshooting
Notifications not arriving
Check system settings for DooDoo: notifications should be allowed, and battery optimizations should not block background delivery. If you recently denied permission, enable it again in Settings and restart the app.
Sign-in or account problems
Confirm you are online, using the latest app version, and entering the correct one-time code or password. If you use Google sign-in, verify the Google account on the device is the one you intend to use.
Audio / pronunciation
Ensure device volume is up, silent mode is off where relevant, and that other apps are not capturing audio. TTS behavior can vary by platform version.
Purchases or premium
Include your store receipt or order ID if the message is about billing. We may need to work with Apple or Google support policies for payment disputes.
Privacy
For data questions, deletion requests, or policy details, see our Privacy policy or email doodoo.crp@gmail.com with “Privacy” in the subject line.